TERMS AND CONDITIONS AGREEMENT


Read and Understand

Please carefully read and understand all information published (on all platforms authorized by Moujen), before purchasing. Purchasing any Moujen products expresses your understanding and agreement towards the terms and conditions erected by Moujen Electric Co., Ltd. If you do not understand any information published, you are always welcome to consult with an official Moujen representative, and other authorized affiliates.

Limited Warranty
  1. LIMITED WARRANTY. MOUJEN’S LIMITED WARRANTY WARRANTS THAT PRODUCTS WILL BE FREE FROM DEFECTS IN MATERIALS AND WORKMANSHIP FOR A PERIOD OF TWELVE MONTHS; FROM THE DATE OF SALE BY MOUJEN (OR SUCH OTHER PERIOD EXPRESSED IN WRITING BY MOUJEN). MOUJEN DISCLAIMS ALL OTHER WARRANTIES, EXPRESS OR IMPLIED.
  2. MOUJEN MAKES NO WARRANTY OR REPRESENTATION, EXPRESS OR IMPLIED, ABOUT A PARTICULAR PURPOSE OF THE PRODUCTS. BUYER ACKNOWLEDGES THEMSELVES THAT THE PRODUCTS WILL SUITABLY MEET THE REQUIREMENTS OF THEIR INTENDED USE.
  3. Resolutions. Moujen’s sole obligation shall be, at Moujen’s discretion, to: (i) replace the non-complying Product (in the form originally shipped. Buyer is responsible for labor charges for removal or replacement thereof.), (ii) repair the non-complying Product, or (iii) repay or credit Buyer an amount equal to the purchase price of the non-complying Product.

All resolutions must first be initiated through Return Merchandise Authorization procedures. Only testing sample products may not initiate Return Merchandise Authorization procedures. Only gratuitous and testing sample products are not subjected to monetary obligations; and have Limited Liabilities.

Moujen shall not be responsible for warranty, repair, indemnity or any other claims or expenses regarding Products unless Moujen’s analysis confirms that the Products were properly handled, stored, installed and maintained; and not subject to contamination, abuse, misuse or inappropriate modification. Return Merchandise Authorization of any Products by Buyer must be approved in writing by Moujen and authorized affiliates.

Moujen further disclaims all warranties and responsibilities of any type for claims or expenses based on infringements by Products or otherwise of any intellectual property rights. Moujen shall not be liable for the suitability or unsuitability or the results from the use of Products in combination with any electrical or electronic components, circuits, system assemblies or any other materials or substances or environments. Any advice, recommendations or information given orally or in writing, are not to be interpreted as an amendment or addition to the above warranty.

Return Merchandise Authorization

All Buyers initiating Return Merchandise Authorization (also known as RMA) must provide Proof of Transaction documentation, and Pictures or Videos detailing potentially non-compliant areas. All received information and documentation are subjected to Moujen’s Privacy Policy.

  1. Non-compliancy inquiries: Buyers initiating RMA may provide Moujen and affiliates, to their best knowledge, with: (i) Pictures or Videos of how products are installed in system(s), (ii) Pictures or Videos of how products are actuated in system(s), (iii) Pictures or Videos of electrical energies subjugated to Moujen products, (iv) System schematics relating to Moujen product in question, and (v) Pictures or Videos of packaging when received.

Additionally, once products are in shipped state, Moujen retains full rights to not accept and/or authorize returns due to Buyer’s own mismanagement. Signed orders shall not be subject to cancellation or modification either in whole or in part without Seller's written consent and then only with terms that will reimburse Seller for all applicable costs incurred by virtue of the sale; including costs of purchased materials, engineering costs and a reasonable allowance for profit. Seller's written consent must be given in advance of Buyer's return of Products for credit. Seller reserves the right to cancel any sale of Products without liability to Buyer (except for refund of monies already paid), if the manufacture or sale of the goods is or becomes technically or economically impractical.

Limitation on Liability

MOUJEN SHALL NOT BE LIABLE FOR SPECIAL, INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES, LOSS OF PORFITS, OR PRODCUTION OR COMMERCIAL LOSS IN ANY WAY CONNECTED WITH THE PRODUCTS, WHETHER SUCH CLAIM IS BASED IN CONTRACT, WARRANTY, NEGLIGENCE OR STRICT LIABILITY.

Moujen disclaims any and all liability for any errors, inaccuracies or incompleteness contained in any datasheet or in any other disclosure relating to any product. Statements regarding the suitability of products for certain types of applications are based on Moujen's knowledge of typical requirements that are often placed on Moujen products in generic applications. Such statements are not binding statements about the suitability of products for a particular application. IT IS THE CUSTOMER'S RESPONSIBILITY TO VALIDATE THAT A PARTICULAR PRODUCT WITH THE PROPERTIES DESCRIBED IN THE PRODUCT SPECIFICATION IS SUITABLE FOR USE IN A PARTICULAR APPLICATION. Parameters provided in datasheets and/or specifications may vary in different applications and performance may vary over time. All operating parameters, including typical parameters, must be validated for each customer application by the customer's technical experts. Product specifications do not expand or otherwise modify Moujen's terms and conditions of purchase, including but not limited to the warranty expressed therein. Further, in no event shall liability of Moujen exceed the individual price of the Product on which liability is asserted.

Suitability of Use

Moujen shall not be responsible for conformity with any standards, codes or regulations which apply to the combination of the Product in the Buyer’s application, or use of the Product. At Buyer’s request, Moujen will provide applicable third-party certification documents identifying ratings and limitations of use which apply to the Product. This information by itself is not sufficient for a complete determination of the suitability of the Product in combination with the end product, machine, system, or other application or use. Buyer shall be solely responsible for determining appropriateness of the particular Product with respect to Buyer’s application, product or system. Buyer shall take application responsibility in all cases.

NEVER USE THE PRODUCT FOR AN APPLICATION INVOLVING SERIOUS RISK TO LIFE OR PROPERTY OR IN LARGE QUANTITIES WITHOUT ENSURING THAT THE SYSTEM AS A WHOLE HAS BEEN DESIGNED TO ADDRESS THE RISKS, AND THAT THE MOUJEN PRODUCT(S) IS PROPERLY RATED AND INSTALLED FOR THE INTENDED USE WITHIN THE OVERALL EQUIPMENT OR SYSTEM.

Specifications

ALL PRODUCT, PRODUCT SPECIFICATIONS AND DATA ARE SUBJECT TO CHANGE WITHOUT NOTICE TO IMPROVE RELIABILITY, FUNCTION OR DESIGN OR OTHERWISE.